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Privacy Policy

SEE YOUTH WEBSITE AND ONLINE SERVICES PRIVACY POLICY

 

Privacy Statement

Cell C is committed to protecting the privacy of users of the See Youth platform and ensuring that personal information is collected and processed in a lawful, fair, and transparent manner.

This Privacy Policy explains how personal information is collected, used, stored, and shared when users access the See Youth website or participate in any See Youth programmes, including the Take a Child to Work initiative.

This policy is aligned with the Protection of Personal Information Act, 4 of 2013 (POPIA).

 

  1. Collection of Personal Information

Cell C may collect personal information directly from users or through their interaction with the See Youth website.

The types of personal information that may be collected include:

  • Name and surname
  • Contact details such as email address and telephone number
  • School, organisation, or company information
  • Programme registration and participation details
  • Information provided through forms, applications, or communication channels
  • Non-personal information such as browser type, IP address, and website usage data

Information is collected either:

  • Directly from users when they register or interact with the platform; or
  • Automatically through website technologies such as cookies

 

  1. . Use of Personal Information

Personal information is collected and processed for purposes that are directly related to the operation of the See Youth platform and programmes.

These purposes include:

  • Registering learners, schools, and participating organisations
  • Facilitating participation in programmes such as Take a Child to Work
  • Matching learners with appropriate opportunities and host organisations
  • Communicating programme-related information, updates, and logistics
  • Responding to queries, requests, or feedback
  • Improving the functionality and effectiveness of the platform and programmes

Personal information will only be used for purposes that are relevant and necessary to these activities.

 

  1. . Processing of Information of Minors

See Youth programmes primarily involve learners, many of whom are under the age of 18.

In such cases:

  • Personal information will only be collected and processed with the consent of a parent or legal guardian
  • Additional care is taken to ensure that the personal information of minors is protected and used responsibly

 

  1. Disclosure of Personal Information

Personal information may be shared with selected third parties where necessary to support programme delivery.

This may include:

  • Approved host organisations participating in See Youth programmes
  • Participating schools and educational institutions
  • Authorised partners and service providers involved in programme delivery

Such information sharing is:

  • Limited to what is necessary for programme coordination and participation; and
  • Conducted in accordance with applicable data protection laws

Cell C does not sell, rent, or trade personal information to third parties.

 

  1. Cookies and Website Tracking

The See Youth website may use cookies or similar technologies to enhance user experience and improve website performance.

Cookies may be used to:

  • Enable website functionality
  • Analyse site usage and performance
  • Improve user experience

Users can control or disable cookies through their browser settings. However, this may affect certain features of the website.

 

  1. Information Security

Cell C takes appropriate and reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure

While reasonable measures are in place, users acknowledge that information transmitted over the internet cannot be guaranteed to be completely secure.

 

  1. Retention of Personal Information

Personal information will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.

Once no longer required, information will be securely deleted or anonymised.

 

  1. User Rights

In terms of applicable data protection laws, users have the right to:

  • Access personal information held about them
  • Request corrections or updating of personal information
  • Request deletion of personal information where appropriate
  • Withdraw consent, where applicable and subject to legal limitations

Requests may be submitted through the official See Youth communication channels.

 

  1. Third-Party Websites

The See Youth website may contain links to external websites or platforms.

Cell C does not control and is not responsible for the content or privacy practices of such third-party websites. Users are encouraged to review their policies separately.

 

  1. Changes to this Privacy Policy

Cell C reserves the right to amend this Privacy Policy from time to time.

Any updates will be published on the See Youth website. Continued use of the platform constitutes acceptance of the updated policy.

 

  1. Contact Information

For any queries relating to this Privacy Policy or the processing of personal information, users may contact the See Youth team through the official website or via this mailbox: CSI@cellc.co.za

 

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